For more than 30 years, the Virginia Lottery has been building an amazing organization committed to growth and giving back ? and having fun while doing it. We work hard to build authentic relationships with all Virginians by communicating with them in relevant, unique and surprising ways. Operating entirely on revenue from game sales, rather than tax dollars, the Virginia Lottery generates approximately $1.6 million per day for Virginia's K-12 public schools. At the Virginia Lottery, we work hard and play even harder. Since Virginians will make a game out of anything, our job is to create excitement, encourage friendly competition and support Virginians' love of games. And not just our games, but all games. Are you a strong team player with excellent customer service and experience providing training and support to internal and external users? If so, we have an exciting career opportunity for you! The Virginia Lottery, an independent state agency, is seeking a Sales Systems Specialist to monitor, maintain and support the sales force automation system. The Sales System Specialist will work collaboratively with the Sales Operations Specialist, headquarters staff, field staff/management and external vendors to ensure daily operations. These operations include order processing, game catalog management, automatic orders, winner awareness files, and data synching occur properly. This position will be responsible for gathering feedback, suggestions and recommendations from users regarding the sales force automation system. The ideal candidate for this position will work closely with the Sales Operations Specialist, the Lottery's IT department and the vendor to develop, test and deploy software enhancements in response to needs and requests from the users.
* Attention to detail and successfully handle multiple tasks -Self-starter and comfortable with prioritizing, establishing objectives and processes, and working to achieve them in a timely manner -Ability to work effectively both independently and as part of a team -Customer service experience and strong communication skills to provide effective instructions, assistance and feedback with various departments and users -Working knowledge of Microsoft Office products, to include Word, Excel, PowerPoint, and Outlook, is required
Working knowledge of Microsoft Access, experience with inventory management and sales experience is preferred. Bachelor's Degree is preferred, but not required. Experience with Sales Force Automation Tools is preferred. A comparable amount of training and experience may be substituted for the minimum qualifications. Preferred candidate will have experience working within the VA Lottery.
The selected candidate must possess a valid Driver's license, and be able to pass a background investigation.
Associated topics: business analyst, business service, cloud, isv solution, IT, IT service, salesforce, sales force, sales compensation, server