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Oracle Public Cloud
Data Center Technician
An Oracle Data Center Technician will be the technical liaison between the technology teams and the Lab Data Center Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Center environment and systems you understand which issues to escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes, and introduce automation with aim towards simplification.
You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You understand all aspects of the equipment you support. Some travel will be involved.
Bachelors degree or equivalent work experience required
Minimum 2 years relevant experience in a Support / Operations role
Minimum 2 years Quality Assurance experience
Must have demonstrated expertise in two or more of these areas:
oSystems administration (Linux and/or Windows Servers)
oNetworking (DNS, TCP/IP)
oProgramming / scripting (Java, Perl, Ruby, C#, and/or PHP)
oDemonstrated examples of process improvement execution
oDemonstrated examples of a drive to dig into the details of a system or process to solve customer problems
oExcellent oral and written communication skills
oStrong influencing skills
oAbility to work independently, with little direct management
oOpen to provide after-hours support as needed
oExperience supporting large, Enterprise customers in an Operations environment
Ideal candidates need to be familiar with the following:
Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)
IT Hardware Concepts:
Network device and protocol configuration
Detailed Description and Job Requirements Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.