Deliver questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. Our goal is to develop highly trained and motivated team members who develop valuable skills and enjoy a dynamic and rewarding work experience.
SHIFT : Part Time positions, with flexible schedules starting after 5:00pm.
High school diploma/GED or proven related work experience.
Clear speaking voice.
Excellent communication skills.
Basic computer skills including keyboard skills and accurate data entry.
Fluent in reading and writing in English.
Must be able to sit for long periods of time in a production work environment.
Previous call center, customer service or collections experience strongly preferred.
Previous experience collecting and recording data from the general public.
Strong communication skills, both written and oral, required.
Ability to display high energy level, positive attitude and enthusiasm for the program while remaining neutral and unbiased during the phone interview.
Team player with the ability to work in a fast-paced environment is a must.
Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude required.
Ability to be flexible in a work schedule and to work limited overtime as necessary required.
ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce.
ICF is an equal opportunity employer that values diversity at all levels. (EOE Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email ...@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Martinsville, VA (VA23)
Associated topics: air monitoring, bioassay, biodiversity, ecological, environmental science, farm, field, ocean, sustainable, water monitoring
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.